What to do at
the accident
scene:
· Stop!
Do not leave
the scene. If
your car is
creating a
safety hazard,
or you're
concerned with
your personal
safety, move
to a safer
place.
· Check
for Injuries.
Life & health
are more
important than
damage to
vehicles.
·
Note specific
damage to all
vehicles.
· Call
the police
immediately
and follow
their
instructions.
· Write
down accident
information
including
names,
addresses, &
license
numbers of
persons
involved and
the
description(s)
of the other
vehicle(s).
· Write
down witness
information.
This assists in
verifying how
the accident
actually
happened.
· Exchange
vehicle and
insurance
information
with the other
party (ies) to
the accident.
· Do
not sign any
document
unless it is
requested by
the police or
your insurance
company.
The proper
steps to take
after a
collision:
· Contact
your Insurance
Company or
insurance
agent
immediately
after the
accident.
· Call
you nearest
CRASH1
location if
your vehicle
is not
drivable,
to arrange
towing. Towing
assistance is
available 24
hours per day,
7 days per
week,
including
holidays. If
your vehicle
has already
been towed to
a storage lot,
minimize
storage
charges by
moving your
vehicle to a
CRASH1
location as
soon as
possible.
· If
your insurance
company
requests that
you obtain an
estimate on
your own, your
nearest
CRASH1
location will
provide a free
estimate of
repairs, and
assist you
with your
claim. CRASH1
locations
repair
vehicles for
all insurers.
· If
your Insurance
Company will
be writing the
Estimate, your
claim will be
assigned an
adjuster that
will review
the damage to
your vehicle
onsite at your
nearest CRASH1
location.
· We
will explain
the repair
process to you
before we
begin, and
encourage your
questions.
· Authorize
your CRASH1
location to
repair your
vehicle by
signing a work
authorization.
This
authorization
allows us to
converse with
your insurance
company on
your behalf to
ensure proper
repairs and
payment.
· Ask
us to make the
arrangements
for a shuttle
or a rental
vehicle. Your
transportation
needs during
the repair
process are
important to
us.
· We
want you to be
completely
satisfied with
the repairs to
your
vehicle.
CRASH1 will
provide a
Limited
Lifetime
National
Warranty on
the repairs to
your vehicle.
